14-059CITY OF SHOREWOOD
RESOLUTION NO. 14-059
A RESOLUTION AUTHORIZING STAFF TO ENTER INTO PAYMENT PROCESSING
WITH SPRINGBROOK SOFTWARE AND THEIR MERCHANT PROCESSOR
WHEREAS, the City Council desires to provide excellent customer service for
Shorewood utility customers; and
WHEREAS, Springbrook Software has a program that allows utility customers to view
and manage their own account information and payment processing online; and
WHEREAS, the City Council wants to allow utility customers the option of paying for
their services through either ACH debit or by credit/debit card; and
WHEREAS, the City of Shorewood desires to participate in the program;
NOW THEREFORE, BE IT RESOLVED, that the City of Shorewood authorizes staff
to enter into all necessary agreements with Springbrook Software, their merchant processor, and
credit card companies to participate in a credit card payment program for utility customers with
no convenience fees charged to customers.
ADOPTED BY THE CITY COUNCIL OF THE CITY OF SHOREWOOD this 23rd
day of June, 2014.
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