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050597 CC WS AgP ~'t~ "A .;;.,~ ~..:;, CITY COUNCIL WORK SESSION CITY OF SHOREWOOD MONDAY, MAY 5, 1997 5755 COUNTRY CLUB ROAD COUNCIL CHAMBERS 7:30 P.M. AGENDA 1. CONVENE WORK SESSION A. Roll Call B . Review Agenda -""',!""o,,, 2 . COMPREHENSIVE PLAN REVIEW ~ 4...i.J . Land Use Section, Including Senior Housing . Transportation Section . Community Facilities Section, Including Water System Policies Bring your Comprehensive Plan with to the meeting. 3 . ADJOURN Date: April 30, 1997 To: Mayor and City Council From: James C. Hurm, City Administrator Re: Additional Material for May 5 Work Session The work session agenda and memo from Brad Nielsen with an earlier draft of the water section of the Comprehensive Plan has been mailed to you. Attached hereto is a copy of Jerry O'Neill's Comprehensive Plan checklist provided at the last work session. This can be helpful in your review. In addition, Jerry has identified two issues he would like to discuss: . How should a petitioned project be assessed when the petition involves less than 100% of affected residents? . Discuss ways to assure early citizen notification and input before Water Implementation Plan projects are again considered. Staff has been working with the City Attorney to revise the assessment ordinance to not require up front trunk charges for new lots where water is not available. Work session discussion will give further direction for revisions to be then presented to the City Council for the next work session. Supplv .Maps for: ~ NR-p II LV-23II LU-25 II LU-32 (paragraph 7) II CF-27 insert "Index Page" NR-3 NR-5 NR-7 NR-7 .NR-8 NR-17 LU-l LU-1 LTT .. U-'t LU-5 LU-5 LU-5 LU-6 LU-7 LV-9 LU-9 LU-9 LU-17 LU-21 LU-27 LU-28 LU-31 LU-32 LU-34 LU-35 LU-35 LU-36 TR-7 TR-7 TR-8 TR-8 Tn n ~.n-7 TR-17 #4 LookAt wildlife habitats Wetlands, NR-ll #6, & NR-17 #6 Chanl!e (50 foot buffers) #4 LookAt identify all vegetation #5 Chanl!e cluster concepts #19 & NR-17 #8 "New Ordnance"? WorkOn fertilizers #7 WorkOn #3 Chan!!e smaner lot size #4 Work On variety in housing # 11 Chan!!e senior housing 2nd paragraph Work On piece-meal subdivisions 4th paragraph WorkOn reexam zoning 6th paragraph Work On affordable housing Lake Access Work On fire lanes #2 1. WorkOn #9 Chan!!e land cost # 11 Work On density and lot size # 13 Chan!!e cluster and PlJDs Design Concept / PUDs Chanl!:e cluster Low to Medium Chan!!e development cost (see note) what about LU-9 #18 #s 1-15 WorkOn Subdivision Regulations Update Work On Inventory of Housing Plan WorkOn 3rd paragraph WorkOn lake access #s 1-3 Work On #s4 & 5 Chanl!:e cluster and PUD #s7-16 WorkOn #2 what does this mean? #3 what does this mean? # 14 Chan!!e cluster and PIJD # 15 What has been done? garbage trucks #2 & 5 (Parking) & 1-8 (Mass Transit) Workonire,"iew #3 look at I work on CF-3 #5 Chan!!e water system CF-5 "Update - Water system Chan!!e CF-6 Stormwater Management & Solid Waste (trucks) & last paragraph - overhead wires WorkOn CF -12 # 15 '''hat has been done? recreation program study CF -13 #8 1-4 What has been done? Public Utilities CF -14 #s 1-3 What has been done? Energy CF-19 thru CF-20 Chan!!e Water system CF-39 #1 & #8 Chan!!e Water system CF -39 #s 6 & 7 What has been done? water policies and capacity CF -40 #9 Chanl!:e Water system CF -40 # 19 Work On garbage districts CF-40 #20 Workon underground wiring MAYOR Tom Dahlberg CITY OF SHOREWOOD COUNCIL Kristi Stover Jennifer McCarty Jerry O'Neill John Garfunkel 5755 COUNTRY CLUB. ROAD · SHOREWOOD, MINNESOTA 55331-8927. (612) 474-3236 FAX (612) 474-0128' www.state.net/shorewood' cityhall@shorewood.state.net MEMORANDUM TO: FROM: Mayor and City Council Brad Nielsen DATE: 29 April 1997 RE: Community Facilities - Municipal Water FILE NO. 405 (Comp Plan) At the last study session at which City water was discussed, a majority of the City Council expressed a desire to change direction with respect to expanding the existing municipal water system. It was suggested that the Council review a previous draft of the Community Facilities section of the Comprehensive Plan. This draft (see pages CF-5 and CF-16 through CF-20) is attached for your consideration. While you will no doubt wish to modify it, it should serve as a good starting point for your further discussions of City water. If you have any questions relative to this matter, please do not hesitate to contact me or the City Administrator prior to next Monday's study session. cc: Jim Hurm Larry Brown AI Rolek John Dean Planning Commission cc: A Residential Community on Lake Minnetonka's South Shore Community F acili ties/ S ervi ces Issues ~.- 9/93 Sanitary Sewer Vinually the entire communiry is served by the municipal sewer system, or has sanitary sewer availability. With minor exceptions future extensions to the system will be paid for by private development. Capaciry issues raised in the past have been resolved. Recent drastic raIe increases by the Metropolitan Waste Control Commission reinforce the need to control inflow and infiltration into the existing system. Consequently, repair and routine maintenance of the system will be a prioriry in coming years. Water System Despite an increased interest in the last several years, the majority of residents do not feel that a city-wide water system is desirable or economically feasible aI this time. As a result, future planning must analyze the capacity of the existing system and address logical extensions for both existing and future development. Storm water Management While new development in recent years has been required to address srormwater runoff, many older pans of the community experience drainage problems. The City has recently adopted a program for funding storrnwater management projects. In the past attention has been paid primarily to the quantiry of storrnwater runoff. Environmental concerns dictate that future storrnwater management also address the quality of storrnwater runoff. Parks and Recreation Having acquired most of the land identified as being needed for a park system, considerable planning has gone into the development of various parks. Master pZans exist for all of the parks in Shorewood and the Ciry has adopted a trail plan for the community. The challenge for the future is to finance proposed park and trail improvements. Public Safety Sharing police and fire services with other South Lake Minnetonka communities has proven to be effective and economical, and Shorewood remains committed to these joint use efforts. CF-5 the system located in wet soils were televised, sealed and repaired with noticeable results in decreased flows through lift stations. The City has now adopted an agressive sump pump inspection program to identify and correct properties which currently pump or drain stormwater into the sanitary sewer. The Ciry should continue to monitor and analyze data from its lift stations and from the MWCC to identify problem sections of the system. These sections should be televised, sealed and repaired. In addition to reducing III, the City needs to establish a routine sewer maintenance program. Manholes should be inspected on a periodic basis and sewers should be flushed at minimum once every three years. The City requires that all new development connect to the sanitary sewer system. Although new on-site septic systems are prohibited, a small number of systems remain in existence. These systems should be identified and, where feasible, required to connect. Regulations to this effect aZready e.r:ist within the City Code. Remaining new segments of the municipal system will be constructed and paid for as pan of private development projects. Gravity sewer is to be encouraged, while lift stations are to be allowed only when gravity service is technically and economically not feasible. NOTE: Additional technical information as required by the Metropolitan Land Planning Act is contained in the Appendix of this Plan. Municipal Water Shorewood's municipal water system actually consists of five separate systems as shown on the following page. Approximately 30 percent of the households in Shorewood are connected to the system. In 1984 the City prepared a Comprehensive Water Study to serve as a guide for the development of an overall system. The Study was updated in 1990, at which time the City considered extending water throughout the community. Based upon a survey and public meetings conducted in 1991, the City Council determined that the majoriry of Shorewood residents did not suppon construction of a City-wide water system. Since then the Ciry has explored the possibility of selling or turning over to other cities pans of the system which operate at a deficit, particularly the Badger and Woodhaven systems. While discussions continue with Tonka Bay regarding the Badger system, it appears that this alternative is not financially feasible for the Woodhaven system. Consequently, the direction at this time is to concentrate on the most efficient way to manage and operate the system as it currentZy exists. The Ciry must also identify how the system should be upgraded and to what extent it can be expanded. It is important to review the Ciry's current policies on water system e.r:pansion. 1. Anyone can get water from any available source (i.e. private wells, small centralized systems, connection to adjoining community system, connection to an existing Shorewood system or extension of an e.r:isting Shorewood system). CF-16 () >n I 1-4 -....l ~"""'('RIS1' I I . - -- '1' '2:0:;':~'/"~~.-' d to :f"~:~ 7 t I ,--;--' I i 5. 11~_~'1"< \~/ ~/ ~ I ~I~ LQ. : I' )1\ ~rl , . ,/,) /(1 1 ~ (\llfI' I~ . I" .' ~ ~\Jf - - r.r",~.)\ il.l ,&.,'fiIIJD~ I ; -(~~. 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With the exception of commercial (nonresidentiaO and"multiple-family residential propenies, no one will be required to connect to, or pay for, City water. 3" Anyone may extend and connect to City water, provided those who want it are willing to pay 100 percent of the. cost. 4. Unless previously assessed, propenies connecting to the ex.isting system must pay a connection charge (currently $4(00). Credit is allowed (currently up to $2(00) where trunk or lateral lines must be extended. While these policies have served adequately for new development, they have presented problems when applied to requests for extensions to ex:isting residential areas. For example, if in a neighborhood of 12 homes, three properry owners oppose the extension, the remaining nine property owners must pay the total cost of the project. The other three pay a connection fee to the City at such time as they choose to connect to the system. The City has discussed the concept of requiring all new development capable of being served by one of the five e.x.isting systems to connect to city water. This raises a number of issues: . How large must a project be to be subject to this requirement? . If watermain must be extended to serve the project, how is the extension paid for? In the past the biggest problem with the City's water system was lack of users. Ironically, there are now ponions of the system which may be at or close to capacity. Before many of the City's water issues can be resolved a determination must be made as to what is the capacity of the existing systems. A study of the systems will be conducted in early 1994 to determine how many connections each system can suppon. The study should also identify ways in which the systems can be enhanced to provide additional capacity. Following are issues identified to date for each of the five systems: Amesbury _ This system consists of a single well serving 146 residential units. Without a backup source, the system is near or at capacity. Interconnection to the southeast area system is viewed as an imponant objective. Southeast Area _ Having elevated storage and a water treatment plant, this system is considered to be complete. It currently serves 366 propenies and has been extended nonh, across Highway 7 to Excelsior Boulevard. Connected to the Amesbury system, the system should have capacity to serve the east end of the community. Woodhaven _ Despite serving only 20 propenies, the extension of this system is not advisable, due to the single well and lack of a backup source. The City should continue to explore the possibility of an interconnection with Er.celsior or Chanhassen to enhance the reliability of the system. CF-19 Badger - This system serves 47 residential units, plus City Hall and one commercial property on County Road 19. It is interconnected to the Ton!w Bay water system which has water treatment and elevated storage. Talk continues about Tanka Bay taking over this system. If it proves to be feasible, the system should be studied to determine to what extent it can be expanded. If such an arrangement is not feasible, at minimum ,consideration should be given to automating the valve benveen the two ( systems for firefighting purposes. Boulder Bridge - This system is geographically positioned to serve some of the larger remaining parcels on the west end of Shorewood. A proposed development of twenty- four lots on one of those parcels, however, may use up the remaining capacity of the system. Any junher extension of this system should be made only after detailed engineering analysis determines the feasibility. The capacity study to be conducted should identify any improvements which could be made to this system to add capacity. One hundred and fony-four residents currently use this system. While it is questionable whether Shorewood will ever have a community-wide water system, the system which does exist must be managed, and even improved, as cost effectively as possible. The juture of the system should be approached with the following objectives in mind: . All water extensions shall be consistent with the City's Comprehensive Water Study, dated July 1990, and the Great Lakes Upper Mississippi River Board of State Public Health and Environmental Managers ("TenStates Standards "). . Determine the capacity of the five water systems and establish potential service areas. . Where capacity exists, maximize use by requiring new developments to connect to the system. . Establish an equitable policy for assessment of costs for water e'Ctensions to existing areas. . Upgrade the system to enhance safety and reliability (e.g. construct a water tower on the west end of the city, interconnect existing systems, etc.) Stonn Sewer In 1975 the City prepared a Comprehensive Storm Water Study which identified 16 subwatershed districts within the community (see following page). The Purgatory Creek drainage district and pan of the Carson Bay district is located in the Riley-Purgatory-Bluff Creek Watershed. The remaining 15 drainage districts are located within the Minnehaha Creek Watershed. While the study proposed substantial reliance on natural drainage systems, panicularly the preservation and use of wetlands, a number of areas were proposed to be served by storm sewer. New development has, for the most pan, been required to install storm water drainage facilities consistent with the 1975 study. Cenain areas which CF-20 ,,," To: From: Date: Re: Mayor and City Council Planning Commission Department Heads Teri Naab, Deputy Clerk May 2, 1997 13G/IC- Do ~ 1) 4- ,Quik 1991 Study of Proposed City Wide Water System LDP"! tc/)tOtl6 Deborah Borkon has asked that this document be provided to everyone for reference material for the upcoming work session on May 5, 1997. If you plan to attend the work session, please bring this document and the packet material to the meeting. NOVEMBER 21, 1991 Quik TABLE OF CONTENTS Tab Number Page Tab 1: Table of Contents Tab 2: Findings and Recomendations Tab 3: Detailed Findings Questions 1,2,3 and 4 1 Questions 5,6 and 7 2 Questions 8 and 9 3 Questions 10,11 and 12 4 Questions 14 and 15 5 Questions 16,17 and 18 6 Question 19 7 Question 20 8 Question 21 9 Questions 22,23,24 and 25 10 Questions 26-27,28-30,31 11 Tab 3: Selected Cross Tabulations QlIik The City of Shorewood City Water System Interview Project Summary Findings and Recommendations November 21, 1991 The City of Shorewood City Water System Interview Project Summary Findings and Recommendations November 21, 1991 I. Background A city-wide water system was proposed as a part of a broader Shorewood Capital Improvement Program. As a part of a complex effort to obtain voter input to the Program, the city commissioned a research study to ascertain the responses of citizens to the water system. Other efforts were also sponsored, including an open meeting during which citizens could speak directly to members of the City Council and the Mayor. II. Proposal for Research Project. The proposal for the research project is contained in the Appendices as the first attachment and this proposal outlines the objectives for the research and the activities and work plan. (Please see the First Appendix.) III. Development of the Interview Guide The development of the interview guide occurred in three stages. 1. The researcher met with all of the members of the City Council, the Major, City staff and the City Administrator to determine the key issues which were essential to include in the interview. After these meetings, the first draft of the interview guide was prepared. 2. The draft interview guide was reviewed by all members of the City Council, the Mayor and the City Administrator. Revisions were suggested and incorporated into a second draft. This second draft was pilot tested on five persons, using the telephone interview process that would be used for the full sample. 3. Following the pilot test, revisions were suggested to the City Council and City Administrator, based on suggestions from the pilot test candidates and the interviewers using the instrument. The third draft of the interview guide was prepared, precoded and submitted to the City for final approval. A copy of the finalized version of the interview guide is included in the Appendix of this report. (See Second Appendix.) 1 ';7~f~-~~'~~ :t' -:.,! ',-: -:~:i .: ::::~,;. ';-,jJ Qllik The City of Shorewood City Water System Interview Project Summary Findings and Recommendations November 21, 1991 I V . Sampling for the Project After a discussion of sampling options, it was agreed that the sampling frame for the survey would be all property owners paying property taxes within Shorewood. Although the unit of sample would be households, since the assessment would be levied against a household, the unit of response would be all taxpaying adults who contributed to property taxes for the household. This was decided because in the opinion of the Council, there were too many households in which the adults were not of the same mind relative to this issue. After much deliberation, the Council agreed that it could not come up with any equitable decision rule by which to decided whose opinion in the household should represent the whole household. Thus, all adults who qualified and wanted to participate were asked to answer the survey questions. The sample for the interview was selected using a PID Directory published by Hennepin County in January, 1991. It was determined that every sixth name should be drawn to create a random sample pool of approximately 500 households which could be contacted for the survey. A random start point for the sampling was selected, and after that point, every sixth name was drawn and written down on an index card. The name of the taxpayer was selected. After these names had been selected, city staff looked up street address and phone numbers for the sample. Out of this pool of approximately 500 names, 325 names were actually screened and used for the survey process. Number of names which were screened/used 325 Names disqualified for lack of phone number (not listed, not in voter's registration records) -56 Names disqualified for wrong/disconnected number -20 Names disqualified for other reasons Not a property owner, dead, live on island -20 Names remaining 229 Numbers called repeatedly with no answer 47 Households which refused to answer the questions 44 Household included in the survey 138 Overall, the level of cooperation was excellent and the response per number of eligible names was outstanding (60.2%). 2 Quik The City of Shorewood City Water System Interview Project Summary Findings and Recommendations November 21, 1991 V. Level of Error in a Sample of 200 There are three factors which affect the error in the percent response to any given question. These are: The sample size: as the sample size goes up, the size of error goes down. The confidence interval: the interval is traditionally set at two different places in research. 95% (which means that the researcher is taking the risk that the sample that was selected would be likely to answer in the same way as any other random sample selected from the same population 19 out of 20 times) or 99% (which means that the researcher reduces the risk, stating that the sample that was selected would be likely to answer in the same way as any other randomly selected sample from the same population 99 out of 100 times.) The higher the confidence interval, the larger the error is calculated to be. The percent of favorable responses to any given question. For example, if the favorable responses are 50% and the unfavorable responses are 50%, the error is the greatest because opinions are evenly divided. If the favorable responses are 90% and the unfavorable responses are 10%, the trend is much stronger and the error is less. These factors have been incorporated into a formula and when this formula was computed for this survey, using the 95% confidence interval, the following answers were obtained.: Percent favorable responses 50% Percent favorable responses 90% error = +/- 6.9% error = +/- 4.2% It is important to recall that the error differs for every question depending on the percent of favorable responses and cannot be assigned to the survey as a whole. It is also important to recall that when looking at any subset of respondents in which the sample is smaller than 200, that the error will increase. 3 Quik The City of Shorewood City Water System Interview Project Summary Findings and Recommendations November 21, 1991 In looking at questions 14-17, the error could be assigned as follows: Questions Favorable% Error Response Range Q. 14: capital investment favorable=34.5% +/-6.6% 27.9- 41.1% Q.15: conversion time frame favorable=63.0% +/-6.6% 56.4-69.6% Q.16: property owner assess favorable=63.5% +/-6.6% 56.9-70.1 % Q.17: overall reaction favorable=43.5% +/-6.9% 36.6-50.4% VI. Representativeness of the Sample There always is a problem in assuring that a smaller random sample really is representative of the universe from which the sample is drawn. This can never be known with certainty unless a 100% sample is drawn. However, there are some ways that the data can be analyzed to see whether it is reasonable to assume that this sample represents the property owners of Shorewood. City Water Subscribers versus Well Water Users The City staff had estimated that the proportion of households on city water as compared to household with private wells was approximately 30% of all households. The data on the sample showed that: City water users Private wells 70.5% 29.5% This was very close to city staff estimates. Gender The responses were evenly split between men and women with the following response: Females Males 48.2% 51.8% Age The average age of respondents was 47 years old. 4 Quik The City of Shorewood City Water System Interview Project Summary Findings and Recommendations November 21, 1991 Households by Zone City staff estimated the number of households in each of the ten zones which were used to locate the interview candidates for geographic location analysis purposes. The following results were obtained: City Staff Estimates Number of HH Percent Zone of Numbers of HH in the Sample of HH in Sample Zone 1 336 17 5.1% Zone 2 186 11 5.9% Zone 3 198 6 3.0% Zone 4 68 4 5.9% Zone 5 201 17 8.5% Zone 6 126 15 11.9% Zone 7 305 15 4.9% Zone 8 153 6 3.9% Zone 9 199 15 7.5% Zone 10 374 32 8.6% Totals 2,146 138 6.4% Although it is literally impossible to obtain perfect correlation between zones and the sample, unless a quota sampling system is used, the sample approximates the zone household count. The two zones which appear to be most undersampled are zones 3 and 8. One zone was oversampled, zone 6. (See the Map at the end of the Appendix for the placement of the zones within Shorewood city limits.) VII. Major Questions and Findings The City Council, Mayor and City Staff had several educated guesses (hypotheses) which they wanted to test in the interview process. These included: City water versus well water: do city water users support the change more than those households with private wells? Affluent versus less affluent households: do more affluent households support the change than less affluent households? Newer residents versus long time residents: do more newer residents of the City support the change than do long time residents? 5 r~J Quik The City of Shorewood City Water System Interview Project Summary Findings and Recommendations November 21, 1991 Zones: do the eastern zones of the city support the change more than do the western zones? Major investment in well recently as compared to no investment or long ago investment: do households which have made a recent major investment in their private wells oppose the change more than those households which haven't? Knowledge of and prior experience with city water: have Shorewood citizens had enough previous experience with a city sponsored water system to understand and know the benefits? Each of these issues will be briefly addressed in the discussion below. For more detail on the interview responses to the questions, see the Detailed Interview Findings Report which immediately follows this section of the report. City water versus well water There were significant differences between these two groups of households. The respondents to the survey were divided as follows: City water users Private well users 29.5% 70.5% When a cross-tabulation was run on these data, showing the support for each of the four issues detailed in Questions 14-17, a chi-square statistic showed significant differences for all four questions between the two groups. City water users are more likely to support the changes than are private well users. City Water Well Water Q. 14 Support 47.5% 29.1% Oppose 45.8% 66.0% Significance: .028 City Water Well Water Q. 15 Support 47.5% 29.1% Oppose 45.8% 66.0 Significance: .0062 6 . i~.~ .~ ~J Quik The City of Shorewood City Water System Interview Project Summary Findings and Recommendations November 21, 1991 City Water Well Water Q. 16 Support 81.4% 56.0% Oppose 15.3% 41.8% Significance: .0014 City Water Well Water Q. 17 Support 61.0% 36.2% Oppose 37.3% 61.0% Significance: .0054 Affluent versus less affluent households Shorewood is a city which has a mix of affluence among its dwellers. The self- reported income for households in 1990 reflects this mix of affluence. The mean income for the 138 households was $62,730. The median (the point at which 50% of the respondents are below and 50% are above) was the response category $60-69,999. There were two modal responses (categories with the greatest number of respondents). These were: $50,-59,999 25.1 % of all respondents $90,000 or over 26.7% of all respondents When income was cross-tabulated with the four opinion questions, Question 14- 17, there were no statistically significant differences among the income groups although there did appear to be a tendency for lower income groups to be less supportive of the changes. This was reflected in a chi-square of .08 for Question 17. which approaches the range considered by researchers for significant findings (.05 or less). 7 Quik The City of Shorewood City Water System Interview Project Summary Findings and Recommendations November 21, 1991 Newer residents versus long time residents The length of time a resident had lived in Shorewood was predicted to be a strong indicator of their attitude toward these changes because long time residents were supportive of a more rural environment for Shorewood while newer residents appeared to be seeking more urban amenities. The interview respondents had lived in Shorewood an average of 13.4 years. However, there were vast differences in the respondents. A full 25% of the respondents had lived in Shorewood less than 3 years and the median length of time in Shorewood was 8 years. The average was so high because some of the respondents had Jived in Shorewood a very long time, skewing the average upwards. The beliefs about the differences in the two groups responses to the citywide water system changes were supported through the data when cross-tabulations were run on two groupings of residents, separated by the length of time they had lived in Shorewood. One group had Jived in Shorewood ten years or less and the other group had lived in Shorewood longer than ten years. The group which had lived in Shorewood for the shorter period of time was more supportive of the changes than the group which had lived in Shorewood for a longer period of time. These differences were statistically significant for all four questions as can be seen below: Ten Years or Less More Than Ten Years o. 14 Support 45.7% 22.1% Oppose 50.5% 70.5% Significance: .0019 Ten Years or Less More Than Ten Years O. 15 Support 70.5% 54.7% Oppose 26.7% 44.2% Significance: .0079 8 ~';!>Y>'-~.1 i ....! Quik The City of Shorewood City Water System Interview Project Summary Findings and Recommendations November 21, 1991 Ten Years or Less More Than Ten Years Q. 16 Support Oppose Significance: .0007 75.2% 50.5% 21.9% 47.4% Ten Years or Less More Than Ten Years Q. 17 Support Oppose Significance: .0007 56.2% 29.5% 41.9% 67.4% Zones In order to see if some parts of the city were more supportive of these changes than were other parts, interview candidates were asked a series of questions to help locate them within the city. The City was divided into ten zones. When the chi-square statistic was applied to these ten groups and their answers to the four opinion questions, there were no statistically significant findings. Very likely, the size of the sample and the number of groups increased the chance that there would not be significant differences. A larger sample would have permitted a more powerful analysis. (See the Cross-Tabulation Tables Ten through Fourteen, after the Detailed Interview Findings Report.) 9 Quik The City of Shorewood City Water System Interview Project Summary Findings and Recommendations November 21, 1991 Major Investment in Well Recently Since the improvement or redrilling of a well can cost several thousands of dollars, it was reasonable to expect that those households with a well which had recently been improved at considerable cost might resist the cost of the assessment for installing city water. However, when the persons who had invested a significant amount of money in their wells (more than $200.) were divided into two groups, those who had done this within five years and those who had done this more than five years ago, the two groups did not differ significantly in their responses to the four opinion questions. Once again, the groups may have been too small for this difference to be picked up by the chi- square statistic. The total group size of those having made such an expenditure was 66. Those who made this investment within the past five years numbered 38. Knowledge of and prior experience with city water Although it is reasonable to anticipate that those citizens who had never experienced city water systems and their benefits would be more resistant to changing from private wells to city water, this hypotheses was not tested since so many of the respondents had indicated that they had been on city water at some previous residence, if not at their current residence. Only 17.5% of the respondents had never been on a city water system. VIII. Issues and Recommendations 1. The changes in the city-wide water system are not broadly supported by the property owners of Shorewood. This appears to be due to resistance to the overall cost of the program. Other reasons for resistance and/or support are: Resistance: Overall cost of the system Well owners do not need a replacement The water quality of wells is good The taxes are already high in Shorewood Support: City water system should improve water quality City water system would support city growth The system would mean financial stability 10 Quik The City of Shorewood City Water System Interview Project Summary Findings and Recommendations . November 21, 1991 2. Many citizens in Shorewood already treat their water. Water quality appears to be more of an issue than the city water system. 92.5% of all respondents soften their water 38.%% of all respondents treat their water for iron. 3. Many of the citizens appeared confused by the information they had received. The issues involving the development of a city water system were complex and the financial aspects were complicated. When confronted with the need to express an opinion, it may have been easier to say "no" than to say "yes" to something they didn't fully understand. In addition, the residents of the City of Shorewood have mobilized strong opposition to the city water system concept which has been proposed several times in the past ten years. This tendency for citizens to react rather than proact appears to be a pattern in Shorewood. 4. When considering city water in the future, the City should attend to the fact that property owners would be more likely to support the system if: the overall capital costs of the system were less some accommodation were made for lower income and fixed income households a flexible conversion period were included in the plan payment options existed, especially for low income households. 5. The differences between certain groups of property owners within the City of Shorewood are likely to increase rather than decrease. When some critical mass is reached of newer city dwellers (recently moved in) and city water users, the support for the city wide water system probably will be stronger than the resistance against it. The two groups, comprised of newer residents on city water and older residents on well water, have different ideas of how a city should serve its residents. The former expects modern and up to date services and the latter wants the city to protect its right to privacy and independence. These objectives may be at odds with each other. 1 1 . Quik The City of Shorewood Water System Interview Project Detailed Interview Findings Report ------------------------------------------------------------- ------------------------------------------------------------- 1 . Do you own and pay taxes on any residential or business Of other property located within the City of Shorewood. Taxpavers % Residential Undeveloped Property Residential & Business Residential & Undeveloped TOTAL 194 2 2 2 200 97.0 1.0 1.0 1.0 100.0 ------------------------------------------------------------- ------------------------------------------------------------- 2. Within the past two weeks, have you read anything about the water system changes which are being considered by the City Council of Shorewood? Information has been published both by the City and the local newspaper. Taxpayers % Read Packet from city Read Newspaper Read Packet & Newspaper TOTAL 93 16 91 200 46.5 8.0 45.5 100.0 ------------------------------------------------------------- ------------------------------------------------------------- 3. Are you cUfrently hooked into the city water system or do you have your own well? T axpaver % City Water Well System TOTAL 59 141 200 29.5 70.5 100.0 ============================================================= 4. Have you ever lived in a house, either in another location within Shorewood or in another city, which was connected to the city water system? Taxpaver % Yes, within Shorewood Yes, in another city No TOTAL 1 105 35 141 0.7 74.5. 24.8 100.0 1 / i~~:rg;;~ '~.i1 Quik The City of Shorewood Water System Interview Project Detailed Interview Findings Report ------------------------------------------------------------- ------------------------------------------------------------- 5. About how much did you spend during the last twelve months on your current water system including services such as water softening, well maintenance and repair, and electricity for the well pump? (WHOLE DOLLARS ONLY UP TO $9998. Out of 141 possible responses, there were 117 with an average of $395.00 for the lasat 12 months. The other 24 either didn't know or refused to respond. ------------------------------------------------------------- ------------------------------------------------------------- 6. Do you think that last year's water costs were about average or were they lower or higher than other previous years? Taxpayers % About average Higher than average Lower than average No Answer TOTAL 112 19 5 5 141 79.5 13.5 3.5 3.5 100.0 ------------------------------------------------------------- ---------------------------------------------------~--------- 7. During the time you have owned your well, have you ever made a major investment in your well, that is more than $200, doing such things as having the well redrilled or having the pump replaced? (INTERVIEWER: IF THEY HAVE INVESTED SEVERAL TIMES, GATHER INFORMATION ON THE MOST RECENT TIME.) Taxpayer % No, never 75 53.2 Yes 66 46.8 TOTAL 141 100.0 Year made the investment 1991 8 12.1 1990 5 7.6 1989 9 13.6 1988 8 12.1 1987 8 12.1 1986 5 7.6 1985 4 6.1 1983 3 4.5 1982 3 4.5 Before 1982 13 19.7 TOTAL 66 100.0 (can't on next page) 2 The City of Shorewood Quik Water System Interview Project Detailed Interview Findings Report Question 7 (con't) Average amount spent on well. The average for the 66 taxpayers that did invest in their well was $1,662. ------------------------------------------------------------- ------------------------------------------------------------- 8. Approximately how old is your well? Out of 141 possible responses 127 did respond with an average age for the well of 16 years. The other 14 either didn't know or didn't respond. ------------------------------------------------------------- ------------------------------------------------------------- 9. Have you ever had the water in your well tested for purity? Taxpayer 0/0 No Don't Know Yes TOTAL 34 2 105 141 24.1 1.5 74.4 100.0 Y ear Tested 1991 1990 1989 1988 1987 1986 1985 1983 1982 Before 1982 Don't know TOTAL 9 8.6 8 7.6 14 13.3 7 6.7 8 7.6 8 7.6 5 4.8 2 1.9 2 1.9 10 9.5 32 30.5 105 100.0 71 67.6 1 1 10.5 1 1 10.5 1 1.0 1 1.0 1 1.0 9 8.4 105 100.0 Test Results Fine, O.K, etc. Excellent, outstanding, etc. High Iron content Requires chlorine treatment High Minerals High Minerals but good Don't know TOTAL 3 Quik The City of Shorewood Water System Interview Project Detailed Interview Findings Report . . ====================================================== 1 O. Do you currently treat your water either to soften it or to remove iron or for any other reason?(MAY INDICATE MORE THAN ONE.) Taxpayer % Treat water to soften Treat water to remove iron Treat water for other purposes Do not treat water 185 77 11 12 92.5 38.5 5.5 6.0 ------------------------------------------------------------- ------------------------------------------------------------- 11. Overall, how would you rate your satisfaction with the quality of your water. Would you say you are very satisfied, somewhat satisfied, somewhat dissatisfied or very dissatisfied? Taxpayer % Very Satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied TOTAL 102 66 16 16 200 51.0 33.0 8.0 8.0 100.0 ------------------------------------------------------------- ------------------------------------------------------------- 12. Overall, how would you rate your satisfaction with your current water system. Would you say you are very satisfied, somewhat satisfied, somewhat dissatisfied or very dissatisfied? Taxpayer % Very satisfied Somewhat satisfied Somewhat dissatisfied Very dissatisfied TOTAL 120 62 11 7 200 60.0 31.0 5.5 3.5 100.0 Reason for dissatisfaction with current water system Somewhat dissatisfied - a lot of work and money 6 33.3 -system getting oldlbad water pressure 3 16.7 Very Dissatisfied - poor water quality due to iron content 5 27.8 -problems with hook-ups to city water 3 16.7 -the whole setup is a ioke in Shorewood 1 5.6 TOTAL 18 100.0 4 Quik The City of Shorewood Water System Interview Project Detailed Interview Findings Report ------------------------------------------------------------- ------------------------------------------------------------- 14. The City of Shorewood is considering converting the entire city to a central water system. The city's water service is operating at a deficit. The balance of the deficit in the water fund is currently greater than $200,000. This deficit is financed by City tax income. The deficit is expected to increase over the next 20 years. The investment cost of a city-wide water system is projected to be $13 mil/lion dollars. This investment would be paid back by special assessments and water revenues over time. The water system would then be expected to operate on a break-even basis, reducing the need for tax support. Do you support a capital investment in a new city water system or do you oppose this expenditure? Taxpayer 0/0 Support 69 34.5 Oppose 120 60.0 No OpinionJNeutral 11 5.5 TOTAL 200 100,0 ------------------------------------------------------------- ------------------------------------------------------------- 15. If a central water system is adopted, property owners on wells would be asked to choose a hook-up time which is most convenient for them over a five year period of time. Would you support this five year conversion period from well water to city water or would you oppose it? Taxpayer % Support 126 63.0 Oppose 70 35.0 No opinion/neutral 4 2.0 TOTAL 200 100.0 5 (~~~ A~,',,_"';'~ oj Ql1ik The City of Shorewood Water System Interview Project Detailed Interview Findings Report ------------------------------------------------------------- ------------------------------------------------------------- 16. The cost of a central water system to the Shorewood, property owner who is not currently hooked up to City water and not living on the islands would be about $4800. This cost would be assessed over 15 years. Would you support assessing a portion of the costs of the new water system to all Shorewood property owners who are not connected to City water or would you oppose it? Taxpayer % Support 127 63.5 Oppose 68 34.0 No opinion/neutral 5 2.5 TOTAL 200 100.0 ------------------------------------------------------------- ------------------------------------------------------------- 17. In summary, considering all the aspects of the conversion to a centralized water system, tell me if you support or are you opposed to the conversion of the City to a central water system? Taxpayer % Support 87 43.5 Oppose 108 54.0 No opinion/neutral 5 2.5 TOTAL 200 100.0 ------------------------------------------------------------- ------------------------------------------------------------- 18. How strongly do you support (or oppose) the decision. Would you say you strongly or only somewhat support (oppose) the decision? Taxpayer % Strongly support 38 19.5 Somewhat support 49 25.1 Somewhat oppose 27 13.8 StronglY opoose 81 41.6 TOTAL 195 100.0 6 Quik The City of Shorewood Water System Interview Project Detailed Interview Findings Report -~----------------------------------------------------------- ------------------------------------------------------------- 19. What is the main reason you support (oppose) the central water system. Please explain your answer to the last question so that I can clearly understand your reasons and relay them to the City. (INTERVIEWER: PROBE TO CLARIFY. MAY INDICATE MORE THAN ONE REASON.) Taxpayer o~ In support of - better quality water/treat iron - city water system is inevitable - best for future growth - better to be citywide than haphazard like it is now - would help community financially - should have been done long ago - it is important to eliminate deficit - dissatisfied with my well - expect future problems with my well - public safety - fire control - support as long as those on city water do not pay more - good investment for resale of home - access and control of health hazards -water rates too high in comparison with others Opposed to - high cost of assesment and system - have my own system, why should I pay for a new one? - taxes are already too high - best water in Shorewood comes from wells - I oppose the assement-no ther reason - financing proposed by city unrealistic - Council makes up their mind without the consent of taxpayers - spent a lot of money on my well - we do not have the industrial base to support it - Shorewood will not do a good job putting in the system - city has no need for system- not dense enough - a lot of people cannot afford it - only if new politicians and business managers in the city - water system has been mishandled for past ten years 7 26 13.0 16 8.0 13 6.5 11 5.5 1 1 5.5 7 3.5 6 3.0 6 3.0 6 3.0 4 2.0 3 1.5 3 1.5 2 1.0 1 0.5 44 22.0 41 20.5 9 4.5 7 3.5 7 3.5 6 3.0 5 2.5 4 2.0 4 2.0 4 2.0 3 1.5 3 1.5 3 1.5 2 1.0 Quik The City of Shorewood Water System Interview Project Detailed Interview Findings Report Question 19 (can't) ------------------------------------------------------------- ------------------------------------------------------------- 20. What major changes, if any, would you like to see the City make in the proposed central water system plan ? Taxpayers 0/0 No changes to suggest 93 46.5 Would rather not see it done 22 11.0 Better explanation of costs of system 10 5.0 Lengthen the hook-up time 9 4.5 Make it available where it is needed 8 4.0 keep it out where it's not supported Do not require well owners to switch 6 3.0 Monitor water quality/Federal guidelines 5 2.5 Spread current system deficit over 5 2.5 entire tax base Improve the water quality 5 2.5 Clean up current system first 4 2.0 Reduce costs and improve service 3 1.5 Create set-back exemption for seniors 3 1.5 Make allowances for hardship cases 2 1.0 Reimburse those paying for system now 2 1.0 How long will we be inconvenienced? 2 1.0 Reduce the hook-up costs 2 1.0 Buy the service from someone else 2 1.0 Get current system users to make up deficit 2 1.0 Bring the price down 2 1.0 Merge with Excelsior and Chanhassen 2 1.0 for economy of scale I hope I am included in the system 2 1.0 8 Quik The City of Shorewood Water System Interview Project Detailed Interview Findings Report Question 20 (con't) Suggestions- Taxpayers % Reduce or eliminate interest if 2 paid in 15 years Close up system and have people 2 put in wells everywhere Wait for city population to rise 1 I will vote against those who vote for it 1 All citizens should pay for iron removal 1 Make those not hooked up pay for it 1 Credit for those who pay for it but 1 don't get it Get staff and politicians with 1 experience in this area Use old equipment/pipes as much 1 as possible to reduce costs Reduce assement to $3500 - city 1 finance the rest of it We would like to know where the 1 line will go Everyone should pay assement, even 1 current users Those who implement system within 1 a certain period should get a break Put in water mains during road construction 1 Explain benefits to those already on 1 city water Charge a fee based on usage not 1 based on ownership 1.0 1.0 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 0.5 ------------------------------------------------------------- ---------------------------------------------------~--------- 21. How long have you lived within the City of Shorewood? The average length of residency for the 200 respondents was 13.4 years. 9 ~ifJ Quik The City of Shorewood Water System Interview Project Detailed Interview Findings Report ------------------------------------------------------------- ------------------------------------------------------------- 22. Gender (DO NOT ASK) Taxpayer % Female 96 48.0 Male 103 51.5 No Answer 1 0.5 TOTAL 200 100.0 ============================================================= 23. What year were you born? Out of 197 responses the average age of the taxpayer was 47.0 years. Three chose not to respond. ------------------------------------------------------------- ------------------------------------------------------------- 24. Including yourself, how many adults live in your household? Taxpayer % One 20 10.0 Two 159 79.7 Three 19 9.3 Four 1 0.5 No Answer 1 0.5 TOTAL 200 100.0 ------------------------------------------------------------- ------------------------------------------------------------- 25. For 1990, please tell me whether your total household income before taxes was more or less than $50,000. Taxpayer % Over $50,000 139 69.5 Less than $50,000 47 23.5 I don't know 1 0.5 Refused 13 6.5 TOTAL 200 100.0 10 }~j Quik The City of Shorewood Water System Interview Project Detailed Interview Findings Report ============================================================= 26. Tell me which one of these income categories best describes your total household income before taxes for 1990. Taxpayer 0/0 Less than $20,000 6 3.0 $20,000 to $29,999 9 4.5 $30,000 to $39,999 16 8.0 $40,000 to $49,999 12 6.0 $50,000 to $59,999 47 23.5 $60,000 to $69,999 13 6.5 $70,000 to $79,999 17 8.5 $80,000 to $89,999 5 2.5 More than $90,000 50 25.0 I don't know 1 0.5 Refused 24 12.0 TOTAL 200 100.0 ------------------------------------------------------------- ------------------------------------------------------------- Questions 28 through 30 relate to geographic zones within Shorewood where the interview candidate lived. (See Map at end of Appendices.) Geographic Zone Taxpayer 0/0 Zone 1 24 12.0 Zone 2 16 8.0 Zone 3 10 5.0 Zone 4 4 2.0 Zone 5 27 13.5 Zone 6 22 11.0 Zone 7 24 12.0 Zone 8 9 4.5 Zone 9 18 9.0 Zone 10 46 23.0 TOTAL 200 100.0 ------------------------------------------------------------- ------------------------------------------------------------- 31. There is one other issue on which City Council members would like you to express your opinion. Please tell me whether you currently support or oppose the use of the walking and biking trail in Shorewood by snowmobiles in the winter time? Taxpayer 0/0 Support 75 37.5 Oppose 108 54.0 No opinion/neutral 17 8.5 TOTAL 200 100.0 1 1 K:~~ Quik The City of Shorewood Water System Interview Project Detailed Interview Findings Report ------------------------------------------------------------- ------------------------------------------------------------- Thank you for your time. Before I hang up, could you tell me if there are any other adults living within your household who share responsibility with you for the payment of property taxes? Taxpayer % Yes 104 52.0 No 32 16.0 No Answer 64 32.0 TOTAL 200 100.0 ------------------------------------------------------------- ------------------------------------------------------------- INTERVIEWER: VERIFY THEIR NAME AND OBTAIN THEIR ADDRESS, IF POSSIBLE, IF IT IS NOT ON THE CARD. STAPLE THE CARD TO THIS INTERVIEW AND KEEP ALL INTERVIEWS FROM THE SAME HOUSEHOLD PAPER CLIPPED TOGETHER. ------------------------------------------------------------- ------------------------------------------------------------- 12 The City of Shorewood Yater System Research--October, 1991 Data Table 10 Support/Oppose Questions Total Current water system Have you made a major Length of Shorewood residency investment in your well? City water Yell system Not recently Yithin 5 years 10 years or Over 10 years less [atal number of respondents 200 59 141 98 43 105 95 100.0% 29.5% 70.5% 69.5% 30.5% 52.5% 47.5% Capi tal investment in a new city water system Support 34.5% 47.5% 29.1% 26.5% 34.9% 45 7V ~ci'f<( Oppose 60.0% 45.8% ~ft. 0'1'.4% 58.1% 50.5% 70.5% No opinion/neutral 5.5% 6.8% 5.0% 4.1% 7.0% 3.8% 7.4% rive year conversion period from wells to city water Support 63.0% 78.0% 56.7% 58.2% 53.5% 70.5% 54.7";' Oppose 35.0% 18.6% 41.8% 40.8% 44.2% 26.7% 44.2% No opinion/neutral 2.0% 3.4% 1.4% 1.0% 2.3% 2.9% 1.1% Assessing a portion of costs to all property owners Support 63.5% 81.4% 56.0% 57.1% 53.5% 75 . 2% 50.5% Oppose 34.0% 15.3% 41.8% 41.8% 4 1. 9% 21. 9% 47.4% No opinion/neutral 2.5% 3.4% 2.1% 1.0% 4.7% 2.9% 2.1% research Quik, 11/91 The City of Shorewood Yater System Research--October. 1991 Data Table 11 Support/Oppose Questions Total Current water system Have you made a major Length of Shorewood residency investment in your well? City water Yell system Not recently Within 5 years 10 years or Over 10 years less Tot a l mxnber of respondents 200 59 141 98 43 105 95 100.0% 29.5% 70.5% 69.5% 30.5% 52.5% 47.5% Overall support/oppose centralized water system Support 43.5% [,1 O'l( ~I, 2% 3;>.7% 44 ;>% 56.;>'l( &.~..s'l( Oppose 54.0% 37.3% 61.0% 65.3% 51.2% 41.9% 67.4% No opinion/neutral 2.5% 1. 7'1. 2.8% 2.0% 4.7% 1.9% 3.2% Strength of overall support/opposition Strongly support 18.9% 27.6% 15.2% 11.5% 23.8% 24.3% 12.9% Somewhat support 22.4% 25.9% 21.0% 20.8% 21.4% 29.1% 15.1% Somewhat oppose 16.3% 17.2% 15.9% 17.7% 11.9% 14.6% 18.3% Strongly oppose 42.3% 29.3% 47.8% 50.0% 42.9% 32.0% 53.8% Use of walking/biking trails for snowmobiling in winter Support 37.5% 30.5% 40.4% 42.9% 34.9% 32.4% 43.2% Oppose 54.0% 66.1% 48.9% 46.9% 53.5% 61.0% 46.3% No opinion/neutral 8.5% 3.4% 10.6% 10.2% 11. 6% 6.7% 10.5% research Quik, 11/91 The City of Shorewood Yater System Research--October, 1991 Data Table 12 Support/Oppose Questions Total Geographic zone Zone 1 Zone 2 Zone 3 Zone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 Total number of respondents 200 24 16 10 4 27 22 24 9 18 46 100.0% 12.0% 8.0% 5.0% 2.0% 13.5% 11. 0% 12.0% 4.5% 9.0% 23.0% Capital investment in a new city water system Support 34.5% 4 1 . 7"1. 31.3% 40.0% 50.0% 22.2% 36.4% 41.7% 33.3% 38.9% 30.4% Oppose 60.0% 50.0% 62.5% 50.0% 50.0% 70.4% 59.1% 58.3% 66.7% 55.6% 63.0% No opinion/neutral 5.5% 8.3% 6.3% 10.0% .0% 7.4% 4.5% .0% .0% 5.6% 6.5% Five year conversion period from wells to city water Support 63.0% 70.8% 75.0% 50.0% 75.0% 63.0% 54.5% 66.7% 44.4% 61.1% 63.0% Oppose 35.0% 29.2% 18.8% 40.0% 25.0% 33.3% 45.5% 33.3% 55.6% 38.9% 34.8% No opinion/neutral 2.0% .0% 6.3% 10.0% .0% 3.7% .0% .0% .0% .0% 2.2% Assessing a portion of costs to all property owners Support 63.5% 75.0% 75.0% 90.0% 50.0% 40.7% 54.5% 62.5% 77.8% 66.7% 63.0% Oppose 34.0% 25.0% 18.8% .0% 50.0% 51.9% 45.5% 37.5% 22.2% 33.3% 34.8% No opinion/neutral 2.5% .0% 6.3% 10.0% .0% 7.4% .0% .0% .0% .0% 2.2% research Quik. 11/91 The City of Shorew~ Yater System Researc' . 1991 --- f Support/Oppose Questions Total Geographic zone ~ne Zone 2 Zone 3 Lone 4 Zone 5 Zone 6 Zone 7 Zone 8 Zone 9 Zone 10 Total number of respondents 200 24 8;; 10 4 27 22 24 9 18 46 100.0% 12.0% 5.Cr 2.0% 13.5% 11. 0% 12.0% 4.5% 9.0'1. 23.0% overall support/oppose centralized water system F Support 43.5% 50.0% .50.0% 70.0% 75.0Y- 29.6% .&).0% 45.8% 44.4'1. I 55.6'1. 28.3% Oppose 54.0% -SP.Ul. 50.0% 3U.0/. 25.0% 59.3% 50.0% 54.2% 55.6% ~.& 69.6% No opinion/neutral 2.5% .0% .0% .0% .0% 11.1% .0% .0% .0% 5.6% 2.2% Strength of overall support/opposition Strongly support 18.9% 12.5% 12.5% 30.0% 25.0% 16.0% 22.7% 29.2% 11.1% 17.6% 17.8% Somewhat support 22.4% 25.0% 37.5% 50.0% 25.0% 12.0% 27.3% 16.7% 22.2% 41.2'1. 8.9% Somewhat oppose 16.3% 25.0% 6.3% 10.0% 25.0% 24.0% 18.2% 8.3% .0% 5.9'1. 22.2% Strongly oppose 42.3% 37.5% 43.8% 10.0% 25.0% 48.0% 31.8% 45.8% 66.7% 35.3% 51.1% Use of walking/biking trails for snowmobiling in winter Support 37.5% 20.8% 18.8% 10.0% 75.0% 18.5% 36.4% 50.0% 44.4% 50.0% 54.3% Oppose 54.0% 75.0% 81.3% 80.0% 25.0% 66.7% 59.1'1. 45.8% 55.6% 38.9% 30.4% No opinion/neutral 8.5% 4.2% .0% 10.0% .0% 14.8% 4.5'1. 4.2% .0% 11.1% 15.2% research Quik, 1t/91 The City of Shorewood Water System Research--October,1991 Data Table 14 Support/Oppose Questions Total Total household income less than $50,000 to $60,000 to Over $90,000 I don't know Refused $50,000 $59,999 $89,999 Total number of respondents 200 43 47 35 50 1 24 100.0% 21.5% 23.5% 17.5% 25.0% .5% 12.0% Capital investment in a new city water system Support 34.5% 27.9% 34.0% 51.4% 36.0% .0% 20.8% Oppose 60.0% 69.8% 63.8% 40.0% 58.0% 100.0% 66.7% No opinion/neutral 5.5% 2.3% 2.1% 8.6% 6.0% .0% 12.5% Five year conversion period from wells to city water Support 63.0% 55.8% 76.6% 65.7% 68.0% 100.0% 33.3% Oppose 35.0% 44.2% 23.4% 31.4% 32.0% .0% 54.2% No opinion/neutral 2.0% .0% .0% 2.9% .0% .0% 12.5% Assessing a portion of costs to all property owners Support 63.5% 51. 2% 70.2% 65.7% 72.0% 100.0% 50.0% Oppose 34.0% 48.8% 29.8% 28.6% 28.0% .0% 37.5% No opinion/neutral 2.5% .0% .0% 5.7% .0% .0% 12.5% Overall support/oppose centralized water system Support 43.5% 32.6% 46.8% 60.0% 50.0% .0% 20.8% Oppose 54.0% 65.1% 51.1% 37.1% 50.0% 100.0% 70.8% No opinion/neutral 2.5% 2.3% 2.1% 2.9% .0% .0% 8.3% Strength of overall support/opposition Strongly support 18.9% 9.5% 19.6% 29.4% 18.0% .0% 21. 7% somewhat support 22.4% 21.4% 21. 7% 32.4% 26.0% .0% 4.3% Somewhat oppose 16.3% 14.3% 17.4% 23.5% 10.0% .0% 21. 7% Strongly oppose 42.3% 54.8% 41.3% 14.7% 46.0% 100.0% 52.2% (continued) research Quik, 11/91 The City of Shorewood Yater System Research--October,1991 Data Table 14 Support/Oppose Questions Total Total household income less than $50,000 to $60,000 to Over $90,000 I don't know Refused $50,000 $59,999 $89,999 Have you made a major investment in your well? No t recent l y 69.5% 76.9% 68.8% 54.5% 65.5% 100.0% 77.8% fJi thin last 5 years 30.5% 23.1% 31.3% 45.5% 34.5% .0% 22.2% Average amount of investment for those wi th a recent investment $1,720 $1,611 $1,195 $1,658 $2,200 $2,400 research Quik, 11/93 . ' rcs~~lr(h Quik September 23, 1991 Jim Hurm, City Administrator The City of Shorewood 5755 Country Club Road Shorewood, MN 55331 Dear Jim: This letter is to document our discussions about a possible research study of the citizens of Shorewood to ascertain their understanding of and, support for a new water system for the City. In order to help the Council react to this research proposal, I have outlined some key elements to the proposal in this letter. If you would like a more detailed proposal, please let me know. I would also be happy to speak with the Council about the proposal to explain aspects of it. The proposal has three parts: Goals for the study Activities to be included in the study Costs and Payment for the study. In addition, I have designed this letter so that it could be used as a Memorandum Of Understanding. If the Council should find that this proposal, as outlined, would meet their needs, a representative of the City should sign the designated place and a copy should be returned to me. Goals for the Study: Ascertain the reactions of random sample of property and home owners to the proposed water system changes as outlined in an educational packet and as discussed in the local media. Determine the major differences between those property and home owners who are most likely to support a new system and those who are most likely to support any other alternative. Possible differences to be explored include but are not limited to: Current system user and current non-user More affluent and less affluent property owners Long time residents compared to newer residents Discover the major pros and cons of the new system, from the citizens' point of view. AIIl r k e till JI IT lH JI' e n f () r IT r () ll' i lilT b /I J i 11 e:iS e s. ,- . \: ". ."' II . . The City of Shorewood "c'.;:"QUlk \\:::':\."!" 'I:'. ,\!\;;:lc",,:.; Water System Research Project Proposal September 23, 1991 Provide timely feedback to the City following the distribution of educational materials about the new system by completing research before a public hearing which is scheduled 13 days later. Activities Included In the Study: Preparation: Meetings with Council and key City staff to determine issues of greatest interest for inclusion in the survey. Discussion of sampling issues and screening issues i.e. is the research a random sample or are citizens screened for inclusion in the study (Recommendation: random sample of 200 citizens (not households) with each name contacted 5 times before replacement and every adult in the household interviewed. The sample of 200 permits some reliable analyses of smaller subsamples such as all the property owners who are currently hooked up to City water.) A draft of the interview is composed for review by Council and key City staff. Interview pilot tested on sample of 10 property and home owners. Final draft of interview revised and approved by Council and staff. Interviewing: The City of Shorewood mails out a flyer or letter to all citizens explaining that our research firm may be contacting them, encouraging their participation. The City of Shorewood furnishes Research Quik with a listing of all Shorewood citizens and their telephone numbers. If numbers are unlisted, Shorewood mails notices to all unlisted numbers drawn for the sample, asking them to return a postage paid response form with their telephone number on it so they can be included in the survey. The sample is selected and a master list is made using a random starting point in the Shorewood list and an nth number system. , ..m..... B1 \.;' :Quik \~. : :......;'(.;;'- \. ~ !'; The City of Shorewood ,''')'.: Water System Research Project Proposal September 23, 1991 The screening questions for the interview are agreed upon and will probably include but are not limited to: Selecting only householders and businesses which own property in Shorewood, not renters. Determining if the interviewee has reviewed any written material on this topic and remailing them new packets before interviewing them, if they have not. The telephone interviewers are trained based on pilot test results to deal with special issues related to this study. Any questions which interview candidates might ask interviewers, and which are specific to the issue, will have written answers developed. These answers are reviewed and approved by City staff prior to the study. Phone calling begins on October 24 and continues until completed but not sooner than November 2nd. Interviews are not longer than ten minutes each, on the average, and do not include more than 5 open-ended questions. Analysis and Reporting: Interviews are pre-coded for data entry. Data entry is completed (verified entry - double entry). The first report of frequency distributions is ready by November 4 - this may be in draft form due to the short turn-around time. Research Quik furnishes the City a record of the number of households contacted, the number of refusals, bad phone numbers, disconnected phones, no answers and so on. The summary findings are reviewed in at least one but no more than two sessions with the City Council and selected staff. Other analyses are conducted as requested. Key points for inclusion in a summary report are discussed and the Council/staff suggest a report outline. A report is drafted for review by Council and staff. Revisions are suggested and the draft is finalized. A camera ready copy of the final report and a bound copy of the report is given to the City of Shorewood for storage and duplication. ~ m The City of Shorewood , Water System Research Project Proposal September 23, 1991 ,;!',.;:QUlk \l';'I~'-':i't ;'. '.. Costs and Payment: Research Quik, Inc. can complete this study as specified in this brief working paper for $3,300 plus local mileage expenses. The study charges may be paid over three months with $1100. due immediately upon acceptance of this proposal and the next two payments of $1100 due on November 1 and December 1. Any changes in this work plan will result in a change in costs. Jim, we are delighted that you thought to call us for an estimate on this very interesting project and we thank you for the opportunity to be of service. Please feel free to suggest any revisions you would like to make to this project. Sincerely, Judith Marshik, President JM/cs The City of Shorewood accepts this project proposal and the project charge as outlined in this letter. SIGNATURE Signed by: . A representative of the City PLEASE TYPE OR PRINT 4 .~ 'm I\'''L-.:l\_i',Quik '. The City of Shorewood Water System Research Project Interview Guide . Final October, 1991 Interview Number: Household Number: Interviewer Code: 1 2 3 Hello, my name is (first name) and I'm calling you from Research Quik, Inc. We are currently conducting an opinion poll on behalf of the City of Shorewood. Is this a convenient time for you to talk? 1 .*"* Do you own and pay taxes on any residential or business or other property located within the City of Shorewood. Yes - Residential Yes - Business Yes - Other (Explain: No (POLITELY TERMINATE THE INTERVIEW). ) 1) 2) 3) 4) 2. Within the past two weeks, have you read anything about the water system changes which are being considered by the City Council of Shorewood? Information has been published both by the City and the local newspaper. 1) Yes - read packet from city. (PROCEED TO QUESTION 3) 2) Yes - read newspaper 3) Yes - read both 4) No (STOP INTERVIEW. ASK THE FOLLOWING QUESTION.) A. Have you received the packet mailed by the City this (last) week which discusses water system alternatives? 1) Yes (RESCHEDULE APPT-READ BELOW) I would like to interview you after you have had a chance to read the materials included in the packet. Could you tell me what day and time would be good for you? Rescheduled for: 2) No I would like to interview you after you have had a chance to read the materials which have been prepared by the City. Please let me verify your address and we will mail you a packet tomorrow and then call you back after you have had time to review it Could you tell me what day and time would be good for you? Rescheduled for: 1 m The City of Shorewood Water System Research Project Interview Guide - Final October, 1991 .',.;;, :.Quik .1.., 3. ** Are you currently hooked into the city water system or do you have your own well? 1) City water (SKIP TO QUESTION 10) 2) Has own well 3) Doesn't know 4... Have you ever lived in a house, either in another location within Shorewood .or in another city, which was connected to the city water system? 1) Yes - within Shorewood 2) Yes - another city 3) No 9) SKIP 5. About how much did you spend during the last twelve months on your current water system including services such as water softening, well maintenance and repair, and electricity for the well pump? (WHOLE DOLLARS ONLY UP TO $9998. $_ _ _ _ Approximate amount they spent last year for current well system. 9999) SKIP 6. Do you think that last year's water costs were about average or were they lower or higher than other previous years? 1) About average 2) Higher than average 3) Lower than average 9) SKIP 7. During the time you have owned your well, have you ever made a major investment in your well, that is more than $200, doing such things as having the well redrilled or having the pump replaced? (INTERVIEWER: IF THEY HAVE INVESTED SEVERAL TIMES, GATHER INFORMATION ON THE MOST RECENT TIME.) 1) No, never 2) Yes 9) SKIP a. 19 __ Year they made this investment b. $_ _ _ _ Approximate amount of investment 2 ~ ~'w '.;!. 'Quik The City of Shorewood Water System Research Project Interview Guide - Final October, 1991 8. ** Approximately how old is your well? number of years old 98) (Check here if has no idea) 9. Have you ever had the water in your well tested for purity? 1) 2) No Yes (If so, what year and with what results ) ------------------------------------------------------ ------------------------------------------------------ 10. Do you currently treat your water either to soften it or to remove iron or for any other reason?(CHECK ALL THAT APPLY) a) b) c) d) Yes - soften Yes - iron Yes - other (explain No ) 11. Overall, how would you rate your satisfaction with the quality of your water. Would you say you are very satisfied, somewhat satisfied, somewhat dissatisfied or very dissatisfied? 1) Very satisfied 2) Somewhat satisfied 3) Somewhat dissatisfied 4) Very dissatisfied 12. Overall, how would you rate your satisfaction with your current water system. Would you say you are very satisfied, somewhat satisfied, somewhat dissatisfied or very dissatisfied? 1) 2) 3) 4) Very satisfied Somewhat satisfied Somewhat dissatisfied (Why Very dissatisfied (Why ) ) 3 Ii , .. ','::. ,.QUlk The City of Shorewood Water System Research Project Interview Guide - Final October, 1991 13. From your reading of the materials distributed by the City, tell me briefly, in your own words, what action regarding the water system you think the City Council is considering? (INTERVIEWER - WRITE DOWN VERBATIM WHAT THEY SAY) INTERVIEWER READ: These next three questions relate to different parts of the City's proposal. 14. The City of Shorewood is considering converting the entire city to a central water system. The city's water service is operating at a deficit. The balance of the deficit in the water fund is currently greater than $200,000. This deficit is financed by City tax income. The deficit is expected to increase over the next 20 years. The investment cost of a city-wide water system is projected to be $13 milllion dollars. This investment would be paid back by special assessments and water revenues over time. The water system would then be expected to operate on a break-even basis, reducing the need for tax support. Do you support a capital investment in a new city water system or do you oppose this expenditure? 1) Support 2) Oppose 15. If a central water system is adopted, property owners on wells would be asked to choose a hook-up time which is most convenient for them over a five year period of time. Would you support this five year conversion period from well water to city water or would you oppose it? 1) Support 2) Oppose 4 .' 1i '. ,.:Quik The City of Shorewood Water System Research Project Interview Guide - Final , October, 1991 16. The cost of a central water system to the Shorewood property owner who is not currently hooked up to City water and not living on the islands would be about $4800. This cost would be assessed over 15 years. Would you support assessing a portion of the costs of the new water system to all Shorewood property owners who are not connected to City water or would you oppose it? 1 ) Support 2) Oppose 17. In summary, considering all the aspects of the conversion to a centralized water system, tell me if you support or are you opposed to the conversion of the City to a central water system? 1) Support 2) Oppose 18. How strongly do you support (or oppose) the decision. Would you say you strongly or only somewhat support (oppose) the decision? 1) Strongly support 2) Somewhat support 3) Somewhat oppose 4) Strongly oppose 19. What is the main reason you support (oppose) the central water system. Please explain your answer to the last question so that I can clearly understand your reasons and relay them to the City. (INTERVIEWER: PROBE TO CLARIFY.) 20. What major changes, if any, would you like to see the City make in the proposed central water system plan ? 98) Has no changes to suggest 5 .~" If~ ..:J ~ Quik I .' The City of Shorewood Water System Research Project Interview Guide - Final October, 1991 21. How long have you lived within the City of Shorewood? _ _ Number of years 22. Gender (DO NOT ASK) 1) Female 2) Male 23. What year were you born? Year born 24. ** Including yourself, how many adults live in your household? 1) One 2) Two 3) Three 25. ** For 1990, please tell me whether your total household Income before taxes was more or less than $50,000. 1) More than $50,000 (SKIP TO QUESTION 27) 2) Less than $50,000 8} Doesn't know 9) Refused 26. -u Tell me which one of these income categories best describes your total household income before taxes for 1990. 1} 2) 3} 4} 8) 9) Less than $20,000 $20,000-29,999 $30,000-39,999 $40,000-49,999 Doesn't know . Refused SKIP TO QUESTION 28 6 '... .m ~, Bi , "',':~;'.QUlk \' Water The City of Shorewood System Research Project Interview GuIde - Final October, 1991 27.** Tell me which one of these income categories best describes your total household income before taxes for 1990. 1) $50,000-59,999 2) $60,000-69,999 3) $70,000-79,999 4) $80,000-89,999 5) More than $90,000 a year 8) Doesn't know 9) Refused 28. ** Please tell me whether you live north or south of Highway 7? a. North (ZONES - 1,4,7,8,9,10 b. South (SKIP TO QUESTION 30) - (ZONES 2,3,5,6) 29. ** Please tell me whether you live east or west of County Road 19? a. East (then, do you live east or west of St. A/bans Bay Road) c. East - ZONE 1 d. West-ZONE 4 b. West (then tell me whether you live north or south of Smithtown Road?) c. North - ZONE 8 OR 10 d. South - ZONE 7 OR 9 ( Then, do you live east or west of Eureka Road?) e. East - ZONE 7 OR 8 1. West - ZONE 9 OR 10 _ _ FILL IN NUMBER OF ZONE WHERE THEY LIVE (SKIP TO QUESTION 31) 30. ** Please tell me whether you live east or west of Mill Street? a. East (then, do you live east or west of Covington Road or Silver Lake ?) c. East - ZONE 2 OR 3 d. West - ZONE 5 b. West - ZONE 6 FILL IN NUMBER OF ZONE WHERE THEY LIVE 7 .~..: ~>.:....a (~\IIk .. The City of Shorewood Water System Research Project Interview Guide - Final October, 1991 # 31. There is one other issue on which City Council members would like you to express your opinion. Please tell me whether you currently support or oppose the use of the walking and biking trail in Shorewood by snowmobiles in the winter time? 1) Support 2) Oppose Thank you for your time. Before I hang up, could you tell me if there are any other adults living within your household who share responsibility with you for the payment of property taxes? 1) Yes (ASK TO SPEAK WITH THAT PERSON) 2) No (POLITELY TERMINATE THE INTERVIEW) INTERVIEWER: VERIFY THEIR NAME AND OBTAIN THEIR ADDRESS, IF POSSIBLE, IF IT IS NOT ON THE CARD. STAPLE THE CARD TO THIS INTERVIEW AND KEEP ALL INTERVIEWS FROM THE SAME HOUSEHOLD PAPER CLIPPED TOGETHER. 8 -:.~~-;..:.: ..= ~:'~~"~:..~:: ..... .... .. . -,," ~""'''U ,..."... ,c~-~ I,.--- --=" . '-"-;:=:= ..:::..::-@= .. ~I.. . ~.- ... MOUND .' :./~~ \~ -:l'tlOllt ---..... b-. cff ~ ;==- ,t:=" -- ~oos. -=.t.sSand ='=- I. .s)f&CI' ~t...l,MO ~T. ----.__~ L. $...4CY I'SUMO T~ =: Scrc:y := '::.>>woT "'L....O c::... ;:::::; Island ::: -==- =::1 6 ;::= _ --=--- ~ t= -=- I\~ s~ -::::~~"=;::':."""~' .::= I~ ~ =E - .., ~ -==: ~~phcay = ~~~~'~Qnd . ~.. ~~.-., _11~ ~~. ...-- ~ ~ ,. ..-~ == '2:. -"""', .... ""'- --- ::' ~-- :::5 ~ j/ ~'" ~,,(j J~"1:.~ "= ~ I'lIelps aay .: :- '..- ./ I J I I .y.~--~ i I I. . . '. ~A? OF SHOREWOOD HENNEPIN COUNTY- I , ~ ~ ~1 il ~f f.J gf ~f .~ !4 I '\~~~~~~J:::~,~~$'. '-. SHOREWOOD CITY LIMITS ARE COLORED YELLOW : 4-=:' L-tf:.i"~ ~1.-;;.7,.a ~ilr "s<f~ -f..: Af;::- /.&: .o!~':" ...... 4'" J~ ~ P-oint ~>~ . ::::J :::::::: Cres:::;;C:- a.,,:.,,: ,--- I I Laxe hfinnetankt7 Upper Laxe - --' ~ ~. ---- . - - --..-